All Stakeholder Management Books
5Influence Without Authority
Allan R. Cohen, David L. Bradford
Start here. Practical methods for getting people to act when you do not control them, built around exchange and reciprocity.
The Trusted Advisor
David H. Maister, Charles H. Green, Robert M. Galford
How to become someone people consult early, by being credible, candid and focused on the client's problem rather than your own.
Crucial Conversations
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Tools for raising difficult topics with people whose agreement you need, without losing the relationship.
Influence: The Psychology of Persuasion
Robert B. Cialdini
The research behind why people say yes, useful for understanding what moves a stakeholder before you ask them for something.
Articulating Design Decisions
Tom Greever
A short guide to explaining a design choice to stakeholders so they understand the trade-offs and keep their confidence in the team.
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