Computer User Support Specialist Salary in Springfield

Provides technical assistance and support to computer users for hardware and software issues.

Ranks #80 of 530 metros·Massachusetts·$65,042 avg

Springfield ranks #80 of 530 U.S. metro areas for computer user support specialist pay. Entry-level salaries here are $4,941 above the national average.

Level I
$45,178
vs national avg: +12%
Level II
$55,058
vs national avg: +12%
Level III
$64,938
vs national avg: +12%
Level IV
$74,818
vs national avg: +11%

Springfield vs National Average

LevelThis MetroNational AvgDifference% Change
Level I (Entry)$45,178$40,237+$4,941+12.3%
Level II$55,058$49,206+$5,852+11.9%
Level III (Mid)$64,938$58,174+$6,764+11.6%
Level IV (Senior)$74,818$67,143+$7,675+11.4%

Other metros in Massachusetts

Metro AreaLevel ILevel IVAverage
Boston-Cambridge-Newton$56,181$89,107$78,250
Pittsfield$49,192$79,768$69,680
Massachusetts$48,818$77,917$68,307
Worcester$47,549$77,709$67,766
Amherst Town-Northampton$48,110$75,608$66,539

Frequently Asked Questions

What is the average computer user support specialist salary in Springfield?

The average computer user support specialist salary in Springfield is $65,042 per year, based on U.S. Department of Labor employer survey data. This places Springfield at rank #80 out of 530 U.S. metro areas surveyed.

What do entry-level computer user support specialists earn in Springfield?

Entry-level computer user support specialists (Level I) in Springfield earn $45,178 per year. Level II (early career) earns $55,058, reflecting growing independence and experience.

How does Springfield compare to the national average for computer user support specialist salaries?

Springfield ranks #80 of 530 U.S. metro areas for computer user support specialist pay. Entry-level salaries here are $4,941 above the national average. The national average computer user support specialist salary is $58,263, while Springfield workers average $65,042 — a difference of +12% overall.

Data source: Salary data sourced from the U.S. Department of Labor Occupational Employment and Wage Statistics (OEWS) program, which surveys employers nationwide to collect wage data by occupation and geography. The four experience levels reflect DOL standardized tiers. Data reflects the most recently published survey cycle. SOC code: 15-1232.