Computer User Support Specialist Salary in Massachusetts
Provides technical assistance and support to computer users for hardware and software issues.
Massachusetts ranks #48 of 530 U.S. metro areas for computer user support specialist pay. Entry-level salaries here are $8,581 above the national average.
Massachusetts vs National Average
| Level | This Metro | National Avg | Difference | % Change |
|---|---|---|---|---|
| Level I (Entry) | $48,818 | $40,237 | +$8,581 | +21.3% |
| Level II | $58,510 | $49,206 | +$9,304 | +18.9% |
| Level III (Mid) | $68,224 | $58,174 | +$10,050 | +17.3% |
| Level IV (Senior) | $77,917 | $67,143 | +$10,774 | +16.0% |
Other metros in Massachusetts
| Metro Area | Level I | Level IV | Average |
|---|---|---|---|
| Boston-Cambridge-Newton | $56,181 | $89,107 | $78,250 |
| Pittsfield | $49,192 | $79,768 | $69,680 |
| Worcester | $47,549 | $77,709 | $67,766 |
| Amherst Town-Northampton | $48,110 | $75,608 | $66,539 |
| Springfield | $45,178 | $74,818 | $65,042 |
Frequently Asked Questions
What is the average computer user support specialist salary in Massachusetts?
The average computer user support specialist salary in Massachusetts is $68,307 per year, based on U.S. Department of Labor employer survey data. This places Massachusetts at rank #48 out of 530 U.S. metro areas surveyed.
What do entry-level computer user support specialists earn in Massachusetts?
Entry-level computer user support specialists (Level I) in Massachusetts earn $48,818 per year. Level II (early career) earns $58,510, reflecting growing independence and experience.
How does Massachusetts compare to the national average for computer user support specialist salaries?
Massachusetts ranks #48 of 530 U.S. metro areas for computer user support specialist pay. Entry-level salaries here are $8,581 above the national average. The national average computer user support specialist salary is $58,263, while Massachusetts workers average $68,307 — a difference of +17% overall.
Data source: Salary data sourced from the U.S. Department of Labor Occupational Employment and Wage Statistics (OEWS) program, which surveys employers nationwide to collect wage data by occupation and geography. The four experience levels reflect DOL standardized tiers. Data reflects the most recently published survey cycle. SOC code: 15-1232.