Computer User Support Specialist Salary in Boston-Cambridge-Newton

Provides technical assistance and support to computer users for hardware and software issues.

Ranks #11 of 530 metros·Massachusetts·$78,250 avg

Boston-Cambridge-Newton ranks #11 of 530 U.S. metro areas for computer user support specialist pay. Entry-level salaries here are $15,944 above the national average.

Level I
$56,181
vs national avg: +40%
Level II
$67,163
vs national avg: +36%
Level III
$78,125
vs national avg: +34%
Level IV
$89,107
vs national avg: +33%

Boston-Cambridge-Newton vs National Average

LevelThis MetroNational AvgDifference% Change
Level I (Entry)$56,181$40,237+$15,944+39.6%
Level II$67,163$49,206+$17,957+36.5%
Level III (Mid)$78,125$58,174+$19,951+34.3%
Level IV (Senior)$89,107$67,143+$21,964+32.7%

Other metros in Massachusetts

Metro AreaLevel ILevel IVAverage
Pittsfield$49,192$79,768$69,680
Massachusetts$48,818$77,917$68,307
Worcester$47,549$77,709$67,766
Amherst Town-Northampton$48,110$75,608$66,539
Springfield$45,178$74,818$65,042

Frequently Asked Questions

What is the average computer user support specialist salary in Boston-Cambridge-Newton?

The average computer user support specialist salary in Boston-Cambridge-Newton is $78,250 per year, based on U.S. Department of Labor employer survey data. This places Boston-Cambridge-Newton at rank #11 out of 530 U.S. metro areas surveyed.

What do entry-level computer user support specialists earn in Boston-Cambridge-Newton?

Entry-level computer user support specialists (Level I) in Boston-Cambridge-Newton earn $56,181 per year. Level II (early career) earns $67,163, reflecting growing independence and experience.

How does Boston-Cambridge-Newton compare to the national average for computer user support specialist salaries?

Boston-Cambridge-Newton ranks #11 of 530 U.S. metro areas for computer user support specialist pay. Entry-level salaries here are $15,944 above the national average. The national average computer user support specialist salary is $58,263, while Boston-Cambridge-Newton workers average $78,250 — a difference of +34% overall.

Data source: Salary data sourced from the U.S. Department of Labor Occupational Employment and Wage Statistics (OEWS) program, which surveys employers nationwide to collect wage data by occupation and geography. The four experience levels reflect DOL standardized tiers. Data reflects the most recently published survey cycle. SOC code: 15-1232.