Social Media Manager

Brooke Sellas Portfolio

Founder of B Squared Media, whose site documents specific client results — a 3,791% improvement in Brother USA's social response time and 3,661 new AAA member sign-ups in six weeks — rather than vague success claims.

Social Customer CareCase StudiesSocial ListeningCommunity Management

What makes it work

A breakdown of the choices that make this portfolio stand out.

1

Metrics that are specific enough to be falsifiable

A "3,791% response-time improvement" and "3,661 sign-ups in six weeks" are precise enough that a reader can imagine exactly what was measured — vastly more credible than "we boosted engagement."

2

A named methodology as a differentiator

"Think Conversation, Not Campaign" gives the agency's approach a memorable name distinct from generic "social media management," making the positioning easier to repeat and reference.

3

Client logos spanning company size and category

Displaying brands like Cisco, AAA, and Smoothie King side by side shows range across B2B, membership organizations, and consumer retail — proof the methodology isn't narrowly niche.

What Social Media Managers can take from this

Specific, actionable tips to apply to your own portfolio — no generic advice.

  • Whenever possible, quantify results with a number specific enough to be checked (a percentage change, a raw count, a time window) rather than a vague adjective.

  • Give your methodology or approach an actual name — it makes your positioning memorable and quotable.

  • Show client logos from more than one industry if you have them, to prove your approach isn't narrowly specialized.

Ready to build your portfolio?

Follow the Social Media Manager roadmap — skills, projects, and timeline to get hired.

Social Media Manager Roadmap